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Ask Viet - Tech Your Own Question

Viet - Tech
Viet - Tech, Electronics Tech
Category: Consumer Electronics
Satisfied Customers: 35196
Experience:  Troubleshoot consumer electronics devices.
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My fully charged Kindle works pages of reading and then

Customer Question

My fully charged Kindle works for 5 pages of reading and then freezes. After about 4-5 hours later I canget it to work for me to read about 4 more pages and then it freezes. Help!
Is it time to get a new one?
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Viet - Tech replied 1 year ago.
Hello! Thank you for your question. I will be assisting you today.
I'm sorry about the issue. Have you tried this: If you have any cover / case on the kindle, please remove it. Then press and hold (or side and hold) the Power on/off button / switch on the kindle for about 30 seconds, then turn it back on and check.
How old is the kindle?
When you are available, please reply back at the box below to continue. Thank you,