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John
John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
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I just got a new sharp ER-a410. The drawer will only open manually.

Customer Question

I just got a new sharp ER-a410. The drawer will only open manually. Even when I turn the machine to off, it still says close drawer.
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Freddy M. replied 1 year ago.
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Hello my name is***** look forward to assisting and am very sorry to hear that you are having this problem. I want to warn you that it is possible you will need to replace a part in order to fix this. There are a few different things that can cause this and a couple different parts so we would need to troubleshoot to find out for sure. Have you tried cleaning it yet?
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Customer: replied 1 year ago.
No. It's bran new so I didn't even think about cleaning it.
Expert:  Freddy M. replied 1 year ago.
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Ok in that case open the drawer all the way and look around it, it may have some packaging material stuck somewhere around it. Let me know what you find.
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