How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask John Your Own Question

John
John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
Satisfied Customers: 224
Experience:  I am here to help you!
23822421
Type Your Consumer Electronics Question Here...
John is online now
A new question is answered every 9 seconds

I've owned my garmin 2 plus yrs. it locked up,

Customer Question

hi I've owned my garmin for about 2 plus yrs. it locked up, and I could'ent turn it off. now I can't turn it on. can you help or do I need to get a new ons ?
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Freddy M. replied 1 year ago.
.
Hello my name is***** look forward to assisting and am very sorry to hear that you are having this problem. I want to warn you that it is possible you will need to replace a part in order to fix this. There are a few different things that can cause this and a couple different parts so we would need to troubleshoot to find out for sure. Have you tried a different charger yet? Have you ever replaced the battery?
.
Customer: replied 1 year ago.
no to both questions
Expert:  Freddy M. replied 1 year ago.
.
Can you test another charger please then. Even borrowing one for 10 minutes should be enough. Most Garmins use the same type of charger. Some cell phones use the same type as well.
.