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John
John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
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Why does my network extender not work?

Customer Question

why does my network extender not work?
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Russell H. replied 1 year ago.
Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.I think the following advice might help with the problem: Remember that, in configuring a range extender, one has to set it to the same SSID as the WiFi router one is trying to extend.And also, the encryption code must be the exact same type (not just WPA, for instance, but if the main router is WPA-PSK, then the extender must be WPA-PSK too. This requirement may even extend to revision level, so if a router is very new and an extender is much older, it may not work.Another point: range extenders must actually be within range of the main router. So check on that also, by trying to access the main router (after turning Off the range extender altogether, and unplugging it) from that same position with a wireless-equipped laptop, and see if it has a reasonably strong signal, of at least two bars I would recommend (though only one green bar *might* work reliably.) Let me know how it goes, and what you find out, please. Thanks.
Customer: replied 1 year ago.
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from yo. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Russell H. replied 1 year ago.
Do you need specific assistance? the request for Expert Services that I received regrettably did not include any specific type of service; None was mentioned in it.