How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Pete Your Own Question

Pete
Pete, Electronic Engineer
Category: Consumer Electronics
Satisfied Customers: 15767
Experience:  Over 16 years of experience installing and repairing electronics.
30970729
Type Your Consumer Electronics Question Here...
Pete is online now
A new question is answered every 9 seconds

Safe won't open, display says unlocked, but doesn't click,

Customer Question

Safe won't open, display says unlocked, but doesn't click, I've changed batteries
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Pete replied 1 year ago.
Hello,
I am Pete, and I'll be happy to assist with your question today.
The mechanism may be stuck. You can try firmly tapping around the locking mechanism area of the door with a rubber mallet.
This should help to loosen it up.
Once open, try to apply some lubricating spray to the locking mechanism to help prevent it from sticking again.
Let me know if that helps...