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John
John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
Satisfied Customers: 222
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My logictech headphones have stopped working. computer can't

Customer Question

my logictech headphones have stopped working. computer can't find them.
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Md. Sadique replied 1 year ago.
Hello and welcome to JustAnswer. I look forward to assisting you today with the best answer possible.
What is the operating system of your computer ?
Is it windows 7 or windows 8 etc.?
Regards
Customer: replied 1 year ago.
windows 8
Expert:  Md. Sadique replied 1 year ago.
Would you like me to remote in to your computer and work on the issue directly ?
With remote support, you can see everything I do on the screen, and you can stop any time using your mouse. And we have an A+ rating at the Better Business Bureau website:
http://www.bbb.org/greater-san-francisco/business-reviews/professional-services-general/justanswer-in-san-francisco-ca-82403
Regards
Customer: replied 1 year ago.
that would be fine
Customer: replied 1 year ago.
my headphones are fully charged and turned on. the USB stick is in the computer.
Expert:  Md. Sadique replied 1 year ago.
Please click this link: http://www.justanswer.com/remotedesktop/join.aspx?Session=f0aa4173-ef9a-4722-ae27-01234ed0c6c8
Then click "I Agree"
Then download and run the Elsinore Screen Connect.
Regards
Customer: replied 1 year ago.
I keep downloading and clicking I agree. I then click yes to allow and then nothing
Customer: replied 1 year ago.
I have about 21 min before my battery dies.
Customer: replied 1 year ago.
are you still there? or just wasting my time?
Customer: replied 1 year ago.
we have wasted so much time that my battery is just about dead and I don't have my charger. Please refund and I will try later.
Expert:  Md. Sadique replied 1 year ago.
I am extremely sorry but your reply was not coming.
I was here only waiting for your reply.
Please let me know when you'll be online next.