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Freddy M.
Freddy M., Customer Service
Category: Consumer Electronics
Satisfied Customers: 18398
Experience:  Years of experience in IT and customer support
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How do I clear all my books and information off my old nook

Customer Question

how do I clear all my books and information off my old nook please
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Freddy M. replied 1 year ago.
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Hello my name is***** look forward to assisting and am very sorry to hear that you are having this problem. If you set it to factory it will clear all information off of it including books and personal info. To be sure once you do it check the library it should be empty, and it should no longer connect to the internet as it will no longer have the wifi password. If this did not work, please come back and let me know what happened when you tried it by clicking on reply to expert so we can continue. If it did work, please don’t forget to leave a positive rating - it is greatly appreciated.
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