Hello and welcome to JustAnswer. I look forward to assisting you today with the best answer possible.
Unplug the power cord and disconnect the audio-video cable plugs from the unit. Then pick up the unit and turn it upside down, gently tilting the component side to side and front to back.
Please turn the unit right-side up and plug in the power cord only, then press the "Open/Close" button.
Tell me if it makes any difference to your problem.
I am currently at work so not with my unit.
I will try your suggestion when I get home tonight and if it does not work I will bring the unit to work with me tomorrow OK
I tried what you suggested with NO success , so I assume the DVD is not offcentre in the drive.
Still no lights come up to show power is on.
Does the unit have a fuse or something ??
When you hold the Open / Close button down , nothing happens , when you let it go the little green light flicks on and the message comes up
"Please F71 or perhaps F21 then nothing green light does NOT stay on
Open F76 is What comes up in the window
The unit has NOTHING connected to it, so not sure what to do next??
No it looks like it will be cheaper to replace the unit.
I am not familiar with fault finding electronics so was looking for confirmation as to suitability for repair.
Eg , cost of parts $80-00 , Labour $120-00 = $200 total repair cost , not worth it ??