Hello , my name is Jack Perhaps I can help you with this problem but first i would have a few questions;
Do you mean that the power or charge light do not come on at all ?
the charge light does not go on at all
O.k then this could have to do with the AC adapter .
Try to pull out the plug at the back and push it back in , then try to wiggle it in the DC jack to see if the power indicator on the base will come on ?
I can wiggle the cord going into the charger and nothing happens when I pull the plug out so it's just touching the the charger both the red and green light blink once or twice and then go out
O.k then you mean that when you re-insert the plug , all you get is a few blinks and it turns off ?
Do you have the headphones on the cradle while trying this ?
the headphones are in the cradle and nothing happens until I pull the plug almost all the way out then both lights faintly blink and go out
O.k then you may be dealing with a defective plug or jack but it would be a good idea to test the power adapter.
You don`t happen to have a voltmeter do you ?
Did you buy those headphones locally or online ?
no I don't have a voltmeter and I bought them at Fred Meyer's in Redmond Oregon
Thanks for waiting .
Was looking for warranty info on your headphones and they are covered by a 12 months warranty.
Actually for this model they are suggesting an exchange , not a repair.
You can proceed with this at the link below ;
There is also a phone number to contact them 1-800-252-5722
Hope this help and please take the time to rate my answer if that answers your questions , otherwise do not rate at all , just let me know and we`ll see what can be done.Note that you can reach me here at any time after rating if you have questions.