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Md. Sadique
Md. Sadique, Engineer
Category: Consumer Electronics
Satisfied Customers: 2296
Experience:  Diploma in applied electronics and instrumentation.
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i have a Klu LT7033 tablet, I cant get in. I had it connected

Resolved Question:

i have a Klu LT7033 tablet, I can't get in. I had it connected to my pc. Will not response!
Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  Md. Sadique replied 1 year ago.

Md. Sadique :

Hello and thanks for your question.

Md. Sadique :

I look forward to assisting you today with the best answer possible.

Customer:

thank u

Md. Sadique :

Is your unit completely dead ?

Customer:

no and I don't a booket

Customer:

I got it from a friend

Md. Sadique :

What do you mean by booket ?

Md. Sadique :

Is it completely new ?

Customer:

is there a pass key code, no information

Customer:

yes it is new

Md. Sadique :

I will answer all your questions.

Md. Sadique :

Okay

Customer:

thank u

Md. Sadique :

Did you charge your device for 10 hours ?

Customer:

yes i did

Md. Sadique :

For first time use you have to charge your device for 10 hours.

Md. Sadique :

Not through USB but through AC adapter.

Customer:

ok I

Customer:

will

Md. Sadique :

Before that lets try resetting your unit.

Customer:

ok

Md. Sadique :

Do you see a reset hole in your unit ?

Customer:

yes

Md. Sadique :

Please use a small pin to reset the hole.

Md. Sadique :

Please use a small pin to press the reset hole.

Customer:

i did

Md. Sadique :

Did the device power ON ?

Customer:

yes it did

Md. Sadique :

Okay

Customer:

number key pad shown up

Md. Sadique :

Okay

Md. Sadique :

You are on the home screen now.

Customer:

no i am not

Md. Sadique :

What is on the screen now ?

Customer:

still number key pad

Md. Sadique :

Do you see a pentagon at the bottom of the screen ?

Customer:

no i don't

Md. Sadique :

Do you see any message on the screen ?

Md. Sadique :

Would you like to have a user manual of your unit ?

Customer:

yes i would, only thing is the date and time

Md. Sadique :

What is the color of the screen ?

Md. Sadique :

Do you see a picture of a beach with a coconut tree ?

Customer:

gray with numbers, date and time, no i don't

Customer:

no picture at all

Md. Sadique :

Your device is all set now.

Md. Sadique :

You can change the wall paper.

Md. Sadique :

You have to download applications.

Customer:

how do i get in

Md. Sadique :

You are already in.

Md. Sadique :

Do you get any prompts for password ?

Customer:

y do i see numbers and nothing else

Customer:

no

Md. Sadique :

Okay

Md. Sadique :

I am giving you the user manual.

Md. Sadique :

Please follow this link to download the user manual: http://www.curtisint.com/html/custservice/manuals/CUR_LT7033_ENFR.PDF

Customer:

what the password

Md. Sadique :

Please download the user manual.

Customer:

ok i will

Customer:

b in touch ok

Md. Sadique :

I am always there to help.

Customer:

ok

Md. Sadique :

Please download the user manual and then go to page 8 of the manual.

Customer:

thanks wish luck

Md. Sadique :

Are you going offline ?

Customer:

yes i am

Md. Sadique :

I am here to walk you through all the repair steps.

Md. Sadique :

I will help you until your problem is solved.

Customer:

i will look up the manual, got to go to bed now!!!!!

Md. Sadique :

Okay

Md. Sadique, Engineer
Satisfied Customers: 2296
Experience: Diploma in applied electronics and instrumentation.
Md. Sadique and 3 other Consumer Electronics Specialists are ready to help you

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