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Michael Hannigan
Michael Hannigan, Engineer
Category: Consumer Electronics
Satisfied Customers: 7997
Experience:  20+ Years Experience in Field. MCSE, ICCP, CNE, Greenbelt
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main menu will not come up

Resolved Question:

main menu will not come up
Submitted: 10 months ago.
Category: Consumer Electronics
Expert:  Michael Hannigan replied 10 months ago.
Hello. My name isXXXXX will be your Primary Care Technician and I can assist you with your question.

There are two resets of the Kindle Touch... one occurs as about 8 seconds and the other occurs at 20 seconds. To do a full reset, please press and hold the power button for at least 20 seconds - it should appear to do two resets, then the charge indicator light should come on.

once that happens. Test again. If it still will not bring up the menu, let me know and we can go from there.

Mike
Customer: replied 10 months ago.

I love you!

Expert:  replied 10 months ago.

I love you too, but how did the reset work out? Embarassed

Please remember to rate my level of service when you have a moment. Enjoy the rest of the weekend and catch up on some reading!

Mike

Michael Hannigan, Engineer
Satisfied Customers: 7997
Experience: 20+ Years Experience in Field. MCSE, ICCP, CNE, Greenbelt
Michael Hannigan and 7 other Consumer Electronics Specialists are ready to help you

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