Hello and welcome to JustAnswer Roberta. I look forward to assisting you today with the best answer possible.What is the model number of your DPF ?for example: PAN7000DW etc.What is the age of your DPF ?Regards,
The Model Number is XXXXX It is almost three years old.
This did not work. According to the manual, once I have the USB Cable connected to both the PC and the DPF I am to receive a window listing all drives connected to the computer. I do not receive that. I receive a window that asks me what I want to do.
1. Print pictures by using Photo Printing Wizard
2. One touch to your digital pictures using Kodak Easyshare Software
3. Open folder to view files using Windows Explorer
4. No action
I have tried choosing 3 and 4 and this did not work.
My pictures are on my C Drive and Pandigital is on G. Does this mean anything?
I did this and several of the pictures did transfer to the DPF, but others did not. They say Unsupported Format, but the format is the same as the other pictures in the folder. Please advise.
Yes, I will be back online this evening around 9:30 P.M. your time. Please contact me then.
I am online now. Would you like to continue now ?Regards,
Great!Please follow this link: https://join.me/Then click on the orange 'start meeting' button, then download and install the join.me program. Open it up thereafter, then click 'Share' - you will be provided with a 9-digit code accordingly.Just tell me the 9-digit code, and I'll be remotely connected. Thanks!Regards
xxxx xxx xxx
Your problem is solved. Please rate this answer to close.Thank you for using JustAnswer.Regards,