How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Rob Your Own Question
Rob, Technician
Category: Consumer Electronics
Satisfied Customers: 6991
Experience:  20 yrs. working for a major domestic appliance company.
Type Your Consumer Electronics Question Here...
Rob is online now
A new question is answered every 9 seconds

have DXG Luxe Collection 1080P- lost battery cover (fell into

This answer was rated:

have DXG Luxe Collection 1080P- lost battery cover (fell into lagoon) How do I obtaine a new one?
Hi, welcome to Just Answer. My name is XXXXX XXXXX I will be helping you with your problem today. If anything isn't clear, please just ask me.

Can you recheck the model number please?
1080p is normally a recording format

Customer: replied 3 years ago.

DXG 1080P

Hi Linda

Thats odd, I cant find ant=y record of that number, apologies

Can you tell me what number you called?

This is a Taiwanese company with an office in China as well.

I currently have an email address

Customer: replied 3 years ago.

what is E Mail address

Hi Linda

Does it look like this (just click on the word in blue)
It may be a different color.
I am trying to locate a US number for you

Customer: replied 3 years ago.


Hi Linda

Great, thanks
The model is


The last number for them in the US is(NNN) NNN-NNNN/p>


The email address is
[email protected]


If I can help further, please let me know.


In the meantime,

Can I ask you to take a moment and rate my response? Please use the smiley faces which you should now see. Please remember you are rating me personally, not the website or the problems you have had with this machine.
If you need to ask me anything after rating, please just follow the link in the welcome email


Rob and 2 other Consumer Electronics Specialists are ready to help you