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I have a SONY VAIO laptop model PCG-61315L which I purchased

 
Silicon Savant's Avatar
  • Answered by:Silicon Savant
  • Electrical Engineer
  • Positive Feedback: 93.9 %
  • Accepted Answers: 1118
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Customer Question

I have a SONY VAIO laptop model PCG-61315L which I purchased December 2012.

It dropped and the screen went blank. What do I need to do to have the screen fixed?

Thanks,

Acho Nwana

 

Optional Information:
Make: SONY VAIO
Model: PCG-61315L

Already Tried:
Took it to Best Buy Geek Squad and they recommended I go straight to SONY

Submitted: 278 days and 2 hours ago.
Category: Consumer Electronics
Value: $38
Status: CLOSED

Accepted Answer

Picture
Expert:  Silicon Savant replied 278 days and 2 hours ago.

Hi there happy to help.

 

You need to call Sony repair here........

 

1-888-476-6972

 

The laptop is under warranty but dropping it isn't something that is covered, so if you mention that there will be a fee for repair depending on what is found to be broken.

 

They will advise you where to send the unit, they have a pretty decent service here, turnaround is usually about 2 weeks.

 

Take care.

Expert TypeElectrical Engineer
Category: Consumer Electronics
Pos. Feedback: 93.9 %
Accepts: 1118
Answered: 7/1/2012

Experience: BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

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