We have the five disc set. We moved it from one room to set it up in another room. Since then we cannot play a disc. We have lost out instruction sheet -- so we are at a loss as how to correct this problem. The radio plays -- we aren't able to open any of the disc. slots. Can you please help us? Gloria
Optional Information: Make: Bose Model: acoustic wave system 11
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Hi please reference this changer manual to verify connections & this main unit manual, can perform a system reset per page 21 to restore the unit to factory settings.
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Restores the system!to factory settings.*
1. Change RESET ALL: NO to RESET ALL: YES.
2. While the message "PRESS 2 TO CONFIRM" is
blinking on the display, press the Preset 2 button.
3. After "RESET COMPLETE" appears on the display,
wait for the system to turn itself off (about 2 seconds)
and back on again.Note: This function also returns FM and AM presets to
factory settings. If you have stored presets for your favorite
radio stations, you will need to enter them again after the
system reset is completed.
If issue still persist, please call 1-800-380-4831 Mon. - Fri., 8:30 AM - 9 PM ET Sat., 9 AM - 6 PM.
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