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I rented a NEX-VG10 HandyCam . I ripped the screw mount...

 
Carl L's Avatar
  • Answered by:Carl L
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Customer Question

I rented a NEX-VG10 HandyCam . The tripod it was on fell over, and the screw mount is ripping out of the camera. That part seems easy to replace--the plate is held in by like 4 screws. Is it easy to repair? About how much might it cost to repair? Please give me a range of costs.  

Then I will be able to be well informed when the rental company tells me what they will charge me.

Also, if I screw it on to the plate tightly, and continue to use it to photograph the wedding I'm doing, can I trust the camera to not rip the rest of the way.  I would be very very careful.  And it does seem tight, screwed on to the plate.

 

Optional Information:
Make: Sony
Model: NEX-VG10

Already Tried:
I can't just press it back in. The plastic around the screw mount is ripping out.

Submitted: 286 days and 15 hours ago.
Category: Consumer Electronics
Value: $18
Status: CLOSED
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Expert:  Carl L replied 286 days and 6 hours ago.

Hi, my name is XXXXX XXXXX will be assisting you today. I am a Master Technician that's dedicated to giving you the best Answer possible.

If you are new to the site, this is briefly how it works:

1. We will go back and forth exchanging information (if needed) about your problem until we're finished.
2. I will only give you the best possible Answer for your problem without the ability of actually being present with you.
3. Understand that I am a real hands on Master Technician and fix these issues everyday in my shop in FL.
4. Remember to leave a Positive Rating after we're finished to compensate me for my time just like you would at a repair shop.

* Favorable outcomes are always desired, but are sometimes out of both of our control.

I see that your Question is several hours old and am inquiring to see if you still needed help with this or needed a refund. Thanks

Customer replied 286 days and 5 hours ago.

No, please I need the question answered.

Customer replied 286 days and 4 hours ago.

Please answer soon, if possible.

Accepted Answer

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Expert:  Carl L replied 285 days and 21 hours ago.

The best thing that you can do at the moment is to add a "little" bit of strong and clear super glue and push the plastic back into itself to make it flush. Quickly wipe off any overflow of glue with alcohol. Let dry for 30 minutes and you should be ok to continue using it for the time being. The only way to properly and completely repair it would be to replace that entire plastic plate. Replacing it would be easy so labor will be low and the part itself will cost about $50-$75. A fair market value for a repair like that should only be around $100-$125.

Expert TypeMaster Technician
Category: Consumer Electronics
Pos. Feedback: 97.4 %
Accepts: 320
Answered: 6/23/2012

Experience: Current Electronics Shop Owner and Master Technician in FL.

Ask this Expert a Question >
Customer replied 283 days and 23 hours ago.

Thank you. I will rate you highest and pay the price. But, since I'm also cheap, I'd like to ask you another question, unrelated. If you dont answer it, I'll still rate you highest.


The format of the video is AVCHD. "Any-video-converter" gets the sound and/or video wrong in every format on my PC. I'm trying to shrink it. I've tried all sorts of setting in all sorts of formats, playing it back in all sorts of players. Do you recommend a way to get it right? For example, "WinX HD Video Converter Deluxe"

which I dont have, or Adobe Premiere Elements, which I do have.

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Expert:  Carl L replied 283 days and 22 hours ago.

What Converters are you using? There are a lot of converters out there that simply produce horrible results. That's why the good stuff is expensive to buy but is also required.

Customer replied 283 days and 18 hours ago.

I am using Any-video-converter. That's the one that doesnt do the job. What do you recommend for AVCHD? (And, as I said, I have Adobe Premiere Elements, which I havent tested, because its supposed to be for editting.)

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Expert:  Carl L replied 283 days and 15 hours ago.

Try using this software: http://www.avchdconverter.org/. Let me know how it goes.

 
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