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ElectronicsPete's Avatar
  • Answered by:ElectronicsPete
  • Electronic Engineer
  • Positive Feedback: 95.1 %
  • Accepted Answers: 646
Verified Expert
in Consumer Electronics

Recent Feedback

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thanks for the quick response all working now
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it would have been nice to get it a little quicker. but you were spot on with...
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man of few words but seems to know his stuff thank you
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Pete was nice and patient. He confirmed what I already assumed.
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Customer Question

I have a Sharp projector XV-Z15000 and the video outputs are not working anymore. How to get another card?

 

Optional Information:
Make: Sharp Projector
Model: XV-Z15000

Already Tried:
I have a Sharp projector XV-Z15000 and the video outputs are not working anymore. How to get another card? XXXXX@XXXXXX.XXX

Submitted: 343 days and 4 hours ago.
Category: Consumer Electronics
Value: R$ 74
Status: CLOSED

Accepted Answer

Picture
Expert:  ElectronicsPete replied343 days and 4 hours ago.


Electronics Pete :

Hello and welcome to JustAnswer, I am Pete, and I'll be glad to assist with your question today.

Customer :

Thank you. Do you need more informations?

Electronics Pete :

No, I think I have enough information, thanks.

Electronics Pete :

This projector model is quite old and new boards are no longer available for it.

Electronics Pete :

You may be able to pick up a used board, or even an entire used projector, for sale online on sites such as eBay.

Electronics Pete :

Otherwise, you will need to have the existing card repaired.

Customer :

I'm from Brazil, but I sent the the projector card to a friend in Los Angeles to tried change for a new one in Sharp. I bougth this main board six months ago and the new one stopped working again. Do you know how to buy an used?

Customer :

t is possible that Sharp replace it with a new board?

Electronics Pete :

The board is no longer in production.
I have searched and there are no used or new boards available at the moment.

Electronics Pete :

You will need to watch out for a board becoming available on sites such as eBay or a local electronics magazine.

Customer :

A representative of Sharp in LA sold me a new board 6 months ago, and it did not work. I paid $ 1,200.00. Now he says it is out of warranty. Can I do something?

Electronics Pete :

This would have been an old stock item, as the board has been out of production for years.

Electronics Pete :

Did you try using the board immediately?

Electronics Pete :

You would have had 6 months from the date you received the board to test it out and claim for any defects.

Customer :

Yes, He said it was new, and I have an invoice of this main board like new.

Electronics Pete :

It would have been "new" as in never used, but it would have been made a long time ago and kept in stock.

Electronics Pete :

These old stock items can develop defects over time and are unreliable.

Customer :

Thank You. I was pleased with his attention, but still not solved my problem. I have to pay you for the answers, or just leave a positive feedback?

Customer :

your attencion

Customer :

I am a new user of just answer.

Electronics Pete :

Your deposit has already been paid, I receive a portion of it for my time when you pay for the answer.

Customer :

What you can do to help me find a solution? Find an used board or a projector like this used? I like that very much!

Electronics Pete :

I have carried out many searches over the past 30 minutes and no used boards or projectors are available right now.

Electronics Pete :

It could be days, weeks or even months before one becomes available.

Electronics Pete :

You will need to keep a look out on eBay and other websites and magazines.

Electronics Pete :

You could also put a "Wanted" advertisement on a website or in a magazine.

Customer :

OK. Thank you. By!

Electronics Pete :

Thanks for using JustAnswer!

Expert TypeElectronic Engineer
Category: Consumer Electronics
Pos. Feedback: 95.1 %
Accepts: 646
Answered: 6/13/2012

Experience: 12+ years experience installing and repairing electronics.

Ask this Expert a Question >
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Expert:  ElectronicsPete replied343 days and 3 hours ago.

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