How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Steve G. Your Own Question

Steve G.
Steve G. , Engineer
Category: Consumer Electronics
Satisfied Customers: 17702
Experience:  VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!
329447
Type Your Consumer Electronics Question Here...
Steve G. is online now
A new question is answered every 9 seconds

I just bought as foreclosed house with a GE Simon XT alarm

Resolved Question:

I just bought as foreclosed house with a GE Simon XT alarm system. I do not know the access code. How can I retrieve the code or set up a new code?
Submitted: 4 years ago.
Category: Consumer Electronics
Expert:  Steve G. replied 4 years ago.

Hi, I'm Steve and I have a Simon XT system.

 

You cannot retrieve the code if you do not know it. There is also no master code common to all Simon XT panels - that wouldn't give you much security.

 

What you can do is reset the system. This will require you to add back all the sensors but the good stuff like the phone numbers and reporting info will not be deleted.

 

This is how you do a reset: http://screencast.com/t/eVpYFGAeuo

 

The installation manual is here - go to page 53: http://download.homesecuritystore.com/downloadmanual.aspx?FileName=80-632-3n-xt%20installation%20manual.pdf

 

Let me know if you need more help.

 

I'll be here if you need more help. I want you to be 100% satisfied with my answer.Please be sure to indicate if my answer was helpful.

 

Thanks very much.

Steve

 

Customer: replied 4 years ago.
I tried your suggestion but with no luck. Can you find me a local tech who can come fix this for me ?
Expert:  Steve G. replied 4 years ago.

I assure you that works. I have one of these systems in my home and have done it many many times.

 

What's your zip code?

Customer: replied 4 years ago.
Zip 37379.
Expert:  Steve G. replied 4 years ago.

Please understand that the XT is usually a DIY consumer installed system. There isn't much of a support network for it from commercial outfits. With that being said, if you have the install manual that include the instructions I gave to you (page 53), call Division One in Rock Spring GA at(NNN) NNN-NNNN

 

Good luck.

 

I'll be here if you need more help. I want you to be 100% satisfied with my answer.Please be sure to indicate if my answer was helpful.

 

Thanks very much.

Steve

 

Steve G. and 7 other Consumer Electronics Specialists are ready to help you