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I have "Go to " box at the bottom of my screen .....shows cover..table

Resolved Question:

I have "Go to " box at the bottom of my screen .....shows cover..table of contents...beginning...and location. Also has a message "enter location nimber (1-3604)
CAN't get the box OFF the screen....what do I do ????

Submitted: 1 year ago.
Category: Consumer Electronics
Expert:  thomastech replied 1 year ago.

Hello! My name is XXXXX XXXXX X am happy to be working with you today. Let's see if we can get your problem resolved!

This may be a simple software problem. Reload the system software by sliding or pressing and holding the power switch for 20 seconds. The Kindle should come back online within 3 minutes. Let me know if it doesn't work. If it does, click Accept/Smiley Face to close the ticket.

thomastech, Technician
Category: Consumer Electronics
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Satisfied Customers: 1575
Experience: Repair computer hardware, phones, tablets, televisions, game consoles
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