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Hello I have a sony reader PRS-300 I can not get it to charge.

 
Mr Fix It's Avatar
  • Answered by:Mr Fix It
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  • Positive Feedback: 83.8 %
  • Accepted Answers: 328
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Customer Question

Hello
I have a sony reader PRS-300 I can not get it to charge. The charger flashes a green light continually I turn on the reader it says loading book . Never loads shuts down after about 30 seconds. The reader light is flashing a yellow light. Does it need a new battery if so where do I get one and how to install it

 

Optional Information:
Make: Sony
Model: PRS-300

Already Tried:
Just charging and turning it on

Submitted: 342 days and 4 hours ago.
Category: Consumer Electronics
Value: $28
Status: CLOSED
Picture
Expert:  Mr Fix It replied 342 days and 4 hours ago.

Hi,
The problem may be the charger itself.
The first thing to do is to test the output of the charger with a multi meter or have someone do this for you. Radio Shack can check this for you.
If that does have the correct voltage there, then yes I would replace the battery.
but lets go one step at a time.
You can also try a different power outlet to be sure the charger is getting powerSmile
Please note, pressing the ACCEPT button does NOT close your question. It actually keeps me in the loop with you, and allows me to continue dialog with you until the problem is solved. It costs you nothing more to press to accept button.
I will still be here for you until the job is complete and you are satisfied!
Thank You
Tech Michael

Customer replied 342 days and 4 hours ago.

Will check out charger if I need a battry where is it located on the reader and where do I get one

Accepted Answer

Picture
Expert:  Mr Fix It replied 342 days and 4 hours ago.

Hi you can bring it into a store like Best Buy or even Radio Shack and they can show you how to replace the battery its pretty easy but the unit needs to come apart a little.
Best Buy usually carries the replacement batteries.
Also you can get a replacement(if its bad) But I doubt it is.
Its likely the charger.
Best buy and Radio shack usually carry one that will work for you.Smile
If you need further info I will be here to help even after the accept at no additional cost to you until the problem is solved.
Thank you and have a great day

Expert TypeTechnician
Category: Consumer Electronics
Pos. Feedback: 83.8 %
Accepts: 328
Answered: 5/9/2012

Experience: over 25 years experience in the feild of electronics repair, TV VCR Computer repair

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