Hello Tech,I talked to you the other day and you suggested a cleaning disc.I got one and I cannot run it. I connected my everio burner to my computerto clean the lens. I could not keep it running long enough to do the job.Cam I send this burner to you for repair?Johnnie
Make: JVC Everio
Unable to clean with cleaning disc.
Can I send this burner to you for repair
Hello, I'd like to help you with your question. Please remember to click the accept button if you are satisfied with my answers.
We are not able to perform repairs here, we are limited to the live chat format tech support/advice.
Where in Cleveland Ohio can I get it repaired?
Have you tried cleaning the burner by blowing it out with compressed air? or swabbing the laser lens directly with a qtip and rubbing alcohol?
Every place , JVC Dealers No one seems to be able to help
Where in Cleveland Ohio cam I have this burner repaired
I'm looking into that right now for you.What is your zip code?
There doesn't appear to be a local service center that could handle this.
Generally for smaller items like this, you'd send it in to JVC directly for factory service, rather than local repair (such as for a tv)
Closest repair Center?
Please call (XXX) XXX-XXXX and they will help you get set up to send it in for service (issuing a service call number, etc)
There is just 1, it's in California.
Here is a link to a shipping label/packing information sheet: http://support.jvc.com/consumer/support/documents/fscform.pdf
Technical expert, from computers to custom home theaters