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John, Engineer and electronic enthusiast for more than 12 years.
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bought a used samsung galaxy tab 10.1. how do i reset the password

Resolved Question:

bought a used samsung galaxy tab 10.1. how do i reset the password XXXXX you turn it on. i don't know the old password. bought it from a pawn shop so i don't know who owned it.
Submitted: 2 years ago.
Category: Consumer Electronics
Expert:  John replied 2 years ago.
Hello, I am Engineer John C., I will be your expert today.

Please follow the steps below:

  • Make sure tab is turned off. Then press and hold the Power button for about 10 seconds to turn it off. After the 10 seconds, release the power button.

  • Press and hold the “Volume Up” and “Power” buttons at the same time, when logo appears on the screen release the “Power” button and continue pressing the “Volume” button

  • When recovery screen appears use “Volume Up/Down” buttons to navigate and select “wipe data / Factory reset” by pressing the “Home” or “Power” button (Depends on the Galaxy Tab model).

  • Even if you have a subscription, please scroll down and click the green "Accept Answer" button so I can get compensated for my time by JustAnswer

    Thank you very much!

    John C.
    Computer Science Engineer
    John, Engineer and electronic enthusiast for more than 12 years.
    Satisfied Customers: 14337
    Experience: I am here to help you!
    John and 3 other Consumer Electronics Specialists are ready to help you
    Customer: replied 2 years ago.
    we did the first couple steps but we have no recovery screen yet. we have a downloading android symbol and nothing happening yet. is that what its suppose to be doing?

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