Hi, I’m a moderator for this topic and I wonder whether you’re still waiting for an answer. If you are, please let me know and I will do my best to find an Expert to assist you right away. If not, feel free to let me know and I will cancel this question for you. Thank you!
I've not yet received a response Michelle but I am actively researching the problem. It seems this is a common fault with Hitachi models but as yet no Forum I've searched is suggesting an answer. At the present it looks like I will need to find a local Hitachi repair centre. However, if an answer is available that would circumvent the time and cost, it would be £11 well spent with yourselves.
Sometimes, finding the right Expert can take a little longer than expected and we thank you greatly for your understanding. We’ll be in touch again shortly
There's no indication of exactly what additional information is required. Please advise.
We were inquiring about whether or not you still needed an expert answer. Since you have indicated you do we will continue to search for one.
Thank you for your reply and suggestion Chris. I will give it a try when I return home a little later today and respond accordingly. I accept that given the time difference you may not be able to respond yourself until tomorrow, but that's ok.
Well young man, you have likely just elevated yourself to legend status . I will check with another disk, but it seems to have cured the problem with the disk I have currently. I am quite optimistic that it's been resolved, but where did you find the solution and what causes it? I had checked countless sites but to no avail.
Good morning Chris.
Well at least I assume it will be when you read this. Good news. Your suggested fix does seem to have worked so thank you.
I'd be interested to know what the cause is and where you managed to obtain the solution.