I had uverse put in and should have my butt kicked for doing so, it has been a nightmare, 2 min is probably not long enough, let's remove the power from the receiver and from the modem for 5 minutes, and see if we can get a reset

Also remove any cables from the receiver to TV,

I am sending you hard reset instructions which will apply to only some of the uverse setup, but worth trying

Hard reset,

[ no picture, sound issues, missing device inputs, memory gone, setups both audio and video, sound problems and video ratios changed, etc]

Remove [unplug from wall] ALL power cords to TV and ALL connected components attached to the SYSTEM . Remove ALL data cables [HDMI, COMPONENT, Standard RCA, Coaxial from all devices, especially any Coaxial cables from cable TV, router or Satellite, as those cables will reset in a different fashion than the power reset alone,

HDMI will reset in a different fashion also

REMOVE POWER and not for a couple seconds it takes some patience, most cable and sat techs will tell you to remove for 2 minutes, sometimes it takes 20 minutes or longer

Once you have all power cords removed from every device and ALL data cables

you want to give the components at least 5 to 30 minutes to reset, this lets any capacitors or eproms or internal components reset

Going back

Put the coaxials if any back first, followed by the data cords, followed by the power cords, then turn the TV ON FIRST this is important if any HDMI cables are used, but it should be done in that order no matter what setup you have.

Again this fits more normal sat and cable but removing power from any and all components should allow an electronic reset and improve the situation,