Follow up information you might find useful.
Klipsch Headquarters Indiana: 1-XXX-XXX-XXXX
For the Pro Media Ultra 5.1 system we've been discussing they'll
tell you, sorry, cant help because their parts availability is depleted.
BUT the Klipsch tech cheefully referred me to their preferred
Klipsch authorized service facility Sybesma Electronics
located in Holland MI
I called Sybesma(see below), spoke with Stacy, who was very helpful.
Sybesma will completely rebuild and update the promedia 5.1
amplifier section for a flat rate of $150 plus shipping.
They ask that you remove the amp section from the subwoofer box,
pack it along with the control box and ship it to the address listed
below. Stacy said the total weight of the amp and cotrol box is approx
It is asked that when you ship the unit that you provide
your name, address, phone number and a brief description
of the problem.
Once Sybesma receives the part, they will call you and collect
a $50 credit card deposit to initiate the repair.
The techs will do the work on the amp, then they will
check the control box. If the techs detect a problem
with the control box, that would be a an additional $60
flat charge for the repair/update in addition to the fee for
581 Ottawa Ave
Holland MI 49423
Hope you find this info useful..