My Klipsch ProMedia Ultra 5.1 Multimedia Speaker System made a fuzzy buzzing static sound and then power was lost to the control box. System will not power back up.
What, if any, is the location of a fuse that could be checked on the system?
What is needed to upgrade system parts on this unit?
Hello and welcome to JustAnswer, I am Pete, and I'll be glad to assist with your question today.
The fuse is on the sub amp. You will have to remove it from sub box to check it.
Whilst checking inside the sub box, also have a look for any burned out components.
This unit is known for having problems with burning out amp components.
If you find any burned or blown components and are unable to carry out the repair yourself, there is a repair center in Texas that fixes these Klipsch systems for around $100: http://www.elliot-tronics.com/
Sorry.. didnt mean to hang you u p in a chat dialogue. Am removing the back of the subwoofer now.
I looked onside the desktop controller and didnt see anything out of the ordinary
Took, the back of the sub woofer off, the fuse was blown and
it did have a hint of a burnt odor.
Went to radio shack, bought a few bags of 5a 125v (15) replacement fuses, replaced the fuse, hit the power button on the control box, and phhhhht fuse blew right away...
I have no idea where there might be a short...
Dont know what to do next
Found the fault, one of the speaker wires was shorting it out. One of the red leads came out of its seat when I moved the sub and was shorting aginst the black ground lead in the socket next to it. But it appears the output section is fried, because the unit now powers on, but nothing from the speakers and when I plug in the headphones all I get is is low volume hum. When I alternate the controller from normal to HP mode, I hear a normal sounding click from sub, the kind of click you get after warming up your high def TV before the pic comes on, but nothing happens.... Major bummer!
Follow up information you might find useful.
Klipsch Headquarters Indiana: 1-XXX-XXX-XXXX
For the Pro Media Ultra 5.1 system we've been discussing they'll
tell you, sorry, cant help because their parts availability is depleted.
BUT the Klipsch tech cheefully referred me to their preferred
Klipsch authorized service facility Sybesma Electronics
located in Holland MI
I called Sybesma(see below), spoke with Stacy, who was very helpful.
Sybesma will completely rebuild and update the promedia 5.1
amplifier section for a flat rate of $150 plus shipping.
They ask that you remove the amp section from the subwoofer box,
pack it along with the control box and ship it to the address listed
below. Stacy said the total weight of the amp and cotrol box is approx
It is asked that when you ship the unit that you provide
your name, address, phone number and a brief description
of the problem.
Once Sybesma receives the part, they will call you and collect
a $50 credit card deposit to initiate the repair.
The techs will do the work on the amp, then they will
check the control box. If the techs detect a problem
with the control box, that would be a an additional $60
flat charge for the repair/update in addition to the fee for
581 Ottawa Ave
Holland MI 49423
Hope you find this info useful..
oh crud.. not sure hot to pass the ph nos.
ok, for klipsch hdq
one - eight hundred - five five four - seven seven two four
and for sybesma
one - eight hundred - four five six - four two six five
See if you get that
You're welcome Pete....
Ship part to:
Holland, MI 49423