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Electronic Tech
Electronic Tech, Technician
Category: Consumer Electronics
Satisfied Customers: 1597
Experience:  Troublehooting consumer and business platforms.
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why wont my kindle fire turn on?

Customer Question

why wont my kindle fire turn on?
Submitted: 2 years ago.
Category: Consumer Electronics
Expert:  Electronic Tech replied 2 years ago.
Hi, and thanks for using JustAnswer.

Add this page to your Favorites/Bookmarks first, so as to get back to me anytime later on, if needed.

Press and hold the Power button on the bottom of the device for about 30 seconds. The Kindle Fire should reset and now be functional.

Reply back if that does not fix it.
Customer: replied 2 years ago.
this did not work
Expert:  Electronic Tech replied 2 years ago.
Try it again. It can take up to 5 minutes to restart the Kindle Fire.
Customer: replied 2 years ago.
i should hold it down for five mins? or wait five after holding it for thirty secs?
Expert:  Electronic Tech replied 2 years ago.
Press and hold the Power button on the bottom of the device for about 30 seconds.
Customer: replied 2 years ago.
thats what i have done several times now and it goes green for a second then nothing.
Expert:  Electronic Tech replied 2 years ago.
What was your Kindle plugged into to charge?
Customer: replied 2 years ago.
a standard wall socket
Expert:  Electronic Tech replied 2 years ago.
I'm sorry, your Kindle is DOA and will need to be replaced.

To expedite your replacement, please call the number. When you receive and register the replacement, all of your books will be available once again.


1-866-321-8851


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