How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Dan Your Own Question

Dan
Dan , Master Electronic Technician
Category: Consumer Electronics
Satisfied Customers: 1904
Experience:  Over 40 years experience in the service and repair of all types of electronic equipment.
12940042
Type Your Consumer Electronics Question Here...
Dan is online now
A new question is answered every 9 seconds

my sony stereo goes to protect mode when i turn the volume

Resolved Question:

my sony stereo goes to protect mode when i turn the volume up just a little - how do I fix
Submitted: 4 years ago.
Category: Consumer Electronics
Expert:  PBMFIXS replied 4 years ago.

Hello, and thanks for your question! My name is XXXXX XXXXX I am happy to assist you today!!

Does it work ok if you move the volume up more than a little?? what type of controller? slide button, or knob??

How old is the stereo??

Thanks again,

Charles

Customer: replied 4 years ago.
It's 8 years old with knob controller. PROTECT flashes on screen when volume reaches between 34-40. It's a Sony Digital Audio/Video control center FM Stereo/ FM AM receiver strk740p
Expert:  PBMFIXS replied 4 years ago.
It only does it at this spot?
Customer: replied 4 years ago.
Works fine until I go over 35 on volume button and then flashes protect mode
Expert:  PBMFIXS replied 4 years ago.

I am going to opt out of your question so that another expert may help you better than I can,

Thanks,

Charles

Customer: replied 4 years ago.
Thanks for trying
Expert:  Dan replied 4 years ago.
Greetings, the protect mode is designed to prevent any possible further damage from occurring when there is a problem. Most likely the audio output of one of the channels is drawing too much current at higher volume levels. This can be caused by problems with your speaker wires, speakers or in the electronic circuitry of the audio output stage itself. Depending on how many speakers you have, you should be able to adjust the Balance and Fader levels to isolate one speaker at a time and then raise the volume up each time. That should help you isolate the problem and then examine your wires and try swapping speakers to see if the problem changes to another channel.

If you need additional assistance, please let me know.

Dan
Dan, Master Electronic Technician
Satisfied Customers: 1904
Experience: Over 40 years experience in the service and repair of all types of electronic equipment.
Dan and 4 other Consumer Electronics Specialists are ready to help you