How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Joe Your Own Question

Joe
Joe, Mechanic
Category: Consumer Electronics
Satisfied Customers: 6560
Experience:  Auto, Marine and Home Electronics professional. iphone, bluray and home theater setup and repair.
20508815
Type Your Consumer Electronics Question Here...
Joe is online now
A new question is answered every 9 seconds

i forgot my security code for my samsung GT S5230. I have trying

Customer Question

i forgot my security code for my samsung GT S5230. I have trying so many number. Now the phone is block. WHat should i do.
Submitted: 3 years ago.
Category: Consumer Electronics
Expert:  Joe replied 3 years ago.

Hello,

Thank you for using justanswer.com, my name is Joe and I will be glad to assist you with your concern today.

 

Remove sim card, key in *2767*3855# the phone should restart and return all codes to factory Default. This will possibly delete all user data on your phone but is the only option.

 

Thanks,

Joe

Customer: replied 3 years ago.
is not possible to key in all these numbers you just provided. It can only accept 8 digits.
Expert:  Joe replied 3 years ago.

not for a code, You dial those numbers like making an emergancy call.

 

If you cannot put them in that means you will need to call your service provider to prove you are the owner and then they can unlock it.

 

Thanks,

Joe

Customer: replied 3 years ago.
I am not clear with this. so what should i do now?
Expert:  Joe replied 3 years ago.

Then your only option is to contact your service provider.

 

Thanks,

Joe

Customer: replied 3 years ago.
am i paying for this, becourse i did not recieve any answer to unlock my phone.
Expert:  Joe replied 3 years ago.

Actually I did provide the answer.

 

There are two codes one will work:

 

*2767*3855#
  • or
  • *2767*2878#
  •  

    You just dial them as you would a phone number.

     

    The code will then be reset to 0000.

     

    If you cannot do so that is the ONLY way to reset it and if you cannot do so then you need to contact your service provider as I explained.

     

    Thanks,

    Joe

    Customer: replied 3 years ago.
    I understand you provided codes but they did not work on the phone. I called the serice provider and they say it not network problem. I forgot the code i use in locking my phone. I dont accept your answer. My problem is still unsloved.
    Expert:  Joe replied 3 years ago.

    You did not explain the problem correctly to them then, you have the codes and I have explained exactly how to unlock it, that is the only way to unlock it there are no other ways. Your only other option then is to take those codes with you and take your phone to your service providers actual store and have them reset it for you, they are going to do the exact things I stated though.

     

    Theres really nothing more I can tel you as that is the only codes to unlock it and I even explained how to dial them.

     

    Thanks,

    Joe

    JustAnswer in the News:

     
     
     
    Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
    JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
    Web sites like justanswer.com/legal
    ...leave nothing to chance.
    Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
    Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
    I will tell you that...the things you have to go through to be an Expert are quite rigorous.
     
     
     

    What Customers are Saying:

     
     
     
    • I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache. VM United States
    < Last | Next >
    • I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache. VM United States
    • I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all. Windy USA
    • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
    • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
    • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
    • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
    • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
     
     
     

    Meet The Experts:

     
     
     
    • John

      Engineer and electronic enthusiast for more than 12 years.

      Satisfied Customers:

      163
      I am here to help you!
    < Last | Next >
    • http://ww2.justanswer.com/uploads/CO/ComputEngineer/2012-2-6_20858_20111114201751jalogoold.200x200.64x64.jpg John's Avatar

      John

      Engineer and electronic enthusiast for more than 12 years.

      Satisfied Customers:

      163
      I am here to help you!
    • http://ww2.justanswer.com/uploads/ST/Steve555/2013-6-14_144343_Depositphotos4247517S.64x64.jpg Steve G.'s Avatar

      Steve G.

      Engineer

      Satisfied Customers:

      2244
      VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!
    • http://ww2.justanswer.com/uploads/benimur/2009-03-29_003401_id_2.jpg Louie's Avatar

      Louie

      Technician

      Satisfied Customers:

      3715
      25+ yrs. experience in the field and 3+ yrs. online, down to component level.
    • http://ww2.justanswer.com/uploads/OR/OriginalSeadog/2011-7-22_191917_ProfilePicture.64x64.jpg Rod's Avatar

      Rod

      Systems Engineer

      Satisfied Customers:

      1317
      FCC Commercial Licenses, BSCS, ASEET, 40+years Electronics & Communication Systems
    • http://ww2.justanswer.com/uploads/SI/SiliconSavant/2012-6-27_192716_201264172651profile.64x64.jpg.64x64.png Daniel's Avatar

      Daniel

      Electrical Engineer

      Satisfied Customers:

      1177
      BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert
    • http://ww2.justanswer.com/uploads/LI/littlerusty2005/2012-1-11_574_rusty2.64x64.jpg Rusty's Avatar

      Rusty

      Customer Service

      Satisfied Customers:

      1167
      Over 20 years electronics experience. How may I help you today?
    • http://ww2.justanswer.com/uploads/greenowl/2008-12-31_012617_martinphoto.jpg Martin's Avatar

      Martin

      Engineer

      Satisfied Customers:

      1113
      16 years, include works in aluminium plant, industrial machinery, military weapons, programming