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i have a lg 50 inch 1080p plasma flat screen tv and there a

Customer Question

i have a lg 50 inch 1080p plasma flat screen tv and there a thin green line going down the screen on every ch what is causeing it
Submitted: 3 years ago.
Category: Consumer Electronics
Expert:  DIYDoctor replied 3 years ago.

joegig1234 :

Hello, I will review your submission hopefully answer your question.

Customer :

ok so what do u think is the problem

Customer :

hello are u there

joegig1234 :

This is a Plasma correct? How old?

Customer :

yes and it is a little over a 1 old

Customer :

its a thin green line going down the screen on almost the corner on the screen

joegig1234 :

do you have sound?

Customer :

yes

Customer :

i switch the cable on the hd box to a hdmi and it still shows the thin green line going down the screen

joegig1234 :

Sorry for delay, it could be the HDMI cable. Is it a good quality and what is the length? Usually over 10' can cause this problem.

Customer :

am not useing the hdmi cable i try it witha hdmi cable to see if that was the problem and it wasn't it am useing the hd cables that came with hd box from dish network

Customer :

i never had this problem before untill up about a wk ago this started to happen with the line going down the screen

joegig1234 :

You didn't change ant connections then?

Customer :

no

joegig1234 :

This line never moves from one part of the screen to another, it's always in the exact same position, correct?

Customer :

yes that is correct the line never moves stays in the same spot on every ch and input

joegig1234 :

I'm sorry to say but if it does shows up in exactly the same place every time on all channels, formats, the problem is the actual panel, main screen itself.

joegig1234 :

You have 1 year as you said and unless this is under warranty, this is going to be a major expense to fix.

Customer :

and what do u thing something like this might cost to fix at a tv repair center

joegig1234 :

It would be wise to have someone come look at it and provide an estimate........a repair tech service call (if not emergency shouldn't be more than about $50 to $80 depending on where you live.

joegig1234 :

Well, based on previous experience it will be expensive and may not be worth the cost for repair.

Customer :

ok well thanks for u help know i have a idea on what to do.

Customer :

ok bye.

joegig1234 :

Hopefully you have an extended warranty. If not it is wise to purchase one for wear items like Plasma, LCD and LED TVs.

joegig1234 :

Good luck!

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