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Paul E
Paul E, Engineer
Category: Consumer Electronics
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Experience:  Bachelor of Science Degree Electronic Engineering
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We have a Konica Minolta Bizhub 250 It has an Error Code C3451

Customer Question

We have a Konica Minolta Bizhub 250 It has an Error Code C3451 and says to call the technician. We have made several calls, but will not be able to get anyone out yet. We need to use it first thing in the morning for an urgent copying job. Is there anything we can do?
Submitted: 3 years ago.
Category: Consumer Electronics
Expert:  Paul E replied 3 years ago.

Paul E :

Hi. This error code c3451 refers to a copier warm up error; the machine had not reached the correct temp within a specific time

Paul E :

Try resetting it by switching machine off using the switch inside the front door, not the one on the control panel.
Whilst holding the UTILITY key down on the control panel switch the machine back on keeping the UTILITY key held down. Eventually a Trouble reset key will be displayed in the LCD screen, touch this, OK will be displayed then power the machine off and then back on

Paul E :

This will hopefuly reset the error code. However, if the code reoccurs then there will be a problem with the fuser unit in the machine, and this will require replacing

Expert:  Paul E replied 3 years ago.
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Expert:  Paul E replied 3 years ago.

Hi. This error code c3451 refers to a copier warm up error; the machine had not reached the correct temp within a specific time

Try resetting it by switching machine off using the switch inside the front door, not the one on the control panel.
Whilst holding the UTILITY key down on the control panel switch the machine back on keeping the UTILITY key held down. Eventually a Trouble reset key will be displayed in the LCD screen, touch this, OK will be displayed then power the machine off and then back on

This will hopefully reset the error code. However, if the code reoccurs then there will be a problem with the fuser unit in the machine, and this will require replacing

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