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Daniel
Daniel , Electrical Engineer
Category: Consumer Electronics
Satisfied Customers: 7897
Experience:  BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert
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my kindle screen has lines all through it, how can i fix t

Resolved Question:

my kindle screen has lines all through it, how can i fix this?
Submitted: 5 years ago.
Category: Consumer Electronics
Expert:  Daniel replied 5 years ago.

Hi there happy to help.

 

Please try the following.

 

Unplug the Kindle from all outside sources.

 

Hold the power slide to the right for 20 seconds.

 

The Kindle should flash and restart. Problem free.

 

Let me know,

 

 

 

 

Customer: replied 5 years ago.
still not working
Expert:  Daniel replied 5 years ago.

OK, how old is the unit?

 

Customer: replied 5 years ago.
just bought it in december
Expert:  Daniel replied 5 years ago.

OK, complete no brainer.

 

Amazon is one of the best companies we deal with as far as warranty replacement goes.

 

Contact them here, tell them what we have tried and they will send you a new one, no problem.......

 

http://www.amazon.com/gp/help/customer/display.html?nodeId=200144500

 

And here's a little extra for you.......

 

If you find yourself out of warranty on the Kindle(past one year), and something like this happens.......call them anyway. I've had alot of customers that Amazon still replaced their Kindle for them. They are very good with Kindle customers.

 

Take care,

 

 

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