How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Shaheen Your Own Question

Shaheen
Shaheen, Technician
Category: Consumer Electronics
Satisfied Customers: 588
Experience:  Chief Technical Officer for 2+ years
50060751
Type Your Consumer Electronics Question Here...
Shaheen is online now
A new question is answered every 9 seconds

setting up the panasonic soundbar, hooked up with HDMI cable.

Resolved Question:

setting up the panasonic soundbar, hooked up with HDMI cable. HDMI AV IN to HDMI in soundbar, but no sound. I have a panasonic viera 50" plasma, don't think it's ARC. Do I need the additional cable?
Submitted: 3 years ago.
Category: Consumer Electronics
Expert:  Shaheen replied 3 years ago.
Hello,

Welcome to Just Answer. My name is XXXXX XXXXX I would be happy to assist you with this.

Kindly provide the model no. of the sound bar
Customer: replied 3 years ago.
SC-HTB10P-K
Expert:  Shaheen replied 3 years ago.
Thanks for providing the model no. Can I know the source of input?

Also be informed that the TV has 'HDMI in' only; no 'HDMI out'. So to output audio from TV you have to connect from 'digital audio out' on TV to 'digital audio in' on sound bar. Let me know the source of input viz, cable, cable box, sky box, dvd/blu-ray player etc.
Customer: replied 3 years ago.

what do you mean by "input"? I have a HD Cable Box.

so do I need to purchase a digital audio optical cable?

do I still need to use the HDMI cable?

 

Expert:  Shaheen replied 3 years ago.
HD cable box - Thats what exactly as I meant by the input.

Does your HD cable box has two hdmi output or just one? If you are unable to check it out, please let me know the model no. of the cable box and I will check it out for you.
Customer: replied 3 years ago.
it has 1
Expert:  Shaheen replied 3 years ago.
If HD cable box has only one, then you need to buy a digital audio cable, as the only one available is being used to connect to TV.

Let me know, if you need a link to buy it online.
Customer: replied 3 years ago.
do I hook up the digital cable from the cable box to the sound bar or from the tv to the sound bar? what about the hdmi cable?
Expert:  Shaheen replied 3 years ago.
Connection will go like this..

HDMI cable will be connected from HD cable box to your TV. Thats for the video.

Digital audio cable will be connected from 'digital audio out' on the rear of TV to 'digital audio in' on the sound bar. Thats for the audio.

Feel free to ask, if you need any clarification. I will be glad to help you out.
Customer: replied 3 years ago.
I use component cables now, can I still use them or do I have to use hdmi cable. The TV has a cover over the digital audi out, can it be removed? is there something behind it? why is it covered when the other inputs are open? must be a reason.
Expert:  Shaheen replied 3 years ago.
The cover is just for protection, to avoid dust accumulation etc. Just remove it using a screw driver or so.

May I know why you use the component cables for? to connect to which device?
Customer: replied 3 years ago.
I use the component cables to connect the cable box to the tv. also can you send me a link to order the digital cable.
Expert:  Shaheen replied 3 years ago.
Thanks for the information. If that is the case, you can connect from 'HDMI out' on HD cable box to 'HDMI in' on sound bar, if you have an HDMI cable.

Otherwise, click here to buy the digital audio cable.

Let me know, if you have any doubts.

Else if that answered your query, kindly click 'Accept', so that I will be paid for assisting you.

Bonus payments and positive feedback are very valuable and highly appreciated.
Shaheen, Technician
Satisfied Customers: 588
Experience: Chief Technical Officer for 2+ years
Shaheen and 9 other Consumer Electronics Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache. VM United States
< Last | Next >
  • I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache. VM United States
  • I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all. Windy USA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • John

    Engineer and electronic enthusiast for more than 12 years.

    Satisfied Customers:

    163
    I am here to help you!
< Last | Next >
  • http://ww2.justanswer.com/uploads/CO/ComputEngineer/2012-2-6_20858_20111114201751jalogoold.200x200.64x64.jpg John's Avatar

    John

    Engineer and electronic enthusiast for more than 12 years.

    Satisfied Customers:

    163
    I am here to help you!
  • http://ww2.justanswer.com/uploads/ST/Steve555/2013-6-14_144343_Depositphotos4247517S.64x64.jpg Steve G.'s Avatar

    Steve G.

    Engineer

    Satisfied Customers:

    2244
    VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!
  • http://ww2.justanswer.com/uploads/benimur/2009-03-29_003401_id_2.jpg Louie's Avatar

    Louie

    Technician

    Satisfied Customers:

    3715
    25+ yrs. experience in the field and 3+ yrs. online, down to component level.
  • http://ww2.justanswer.com/uploads/OR/OriginalSeadog/2011-7-22_191917_ProfilePicture.64x64.jpg Rod's Avatar

    Rod

    Systems Engineer

    Satisfied Customers:

    1317
    FCC Commercial Licenses, BSCS, ASEET, 40+years Electronics & Communication Systems
  • http://ww2.justanswer.com/uploads/SI/SiliconSavant/2012-6-27_192716_201264172651profile.64x64.jpg.64x64.png Daniel's Avatar

    Daniel

    Electrical Engineer

    Satisfied Customers:

    1177
    BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert
  • http://ww2.justanswer.com/uploads/LI/littlerusty2005/2012-1-11_574_rusty2.64x64.jpg Rusty's Avatar

    Rusty

    Customer Service

    Satisfied Customers:

    1167
    Over 20 years electronics experience. How may I help you today?
  • http://ww2.justanswer.com/uploads/greenowl/2008-12-31_012617_martinphoto.jpg Martin's Avatar

    Martin

    Engineer

    Satisfied Customers:

    1113
    16 years, include works in aluminium plant, industrial machinery, military weapons, programming