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Anthony, Technician
Category: Consumer Electronics
Satisfied Customers: 13145
Experience:  20+ years in trade TV and Electronics
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My Samsung DLP TV has problem the red color is gone, so everything

Customer Question

My Samsung DLP TV has problem: the red color is gone, so everything is green/blue. The technician told us on the phone that it is a problem with light engine and it will cost almost $1,000 to replace. Any other options?
Submitted: 5 years ago.
Category: Consumer Electronics
Expert:  Anthony replied 5 years ago.


Thanks for using JustAnswer


Please initially check the leads that go into the back of the set and any other equipment you may have like a satellite or cable box make sure the leads are home good and true both ends then......


Is the red missing on other inputs like a dvd or vcr?


If you press the menu button of the sets own remote control can you still see the red missing perhaps in the lettering of the menu?


Let me know please



Customer: replied 5 years ago.

Hi Anthony.


Thanks for the response. I have tried all of the above. It is defiantly problem inside the TV set. It looks like we lost red color om our TV. The only color we can see is green and blue. I was told that my light engine had gone bad and needs to be replace. This is almost a $1K.

Expert:  Anthony replied 5 years ago.



Well if all the above checks have been carried out and you still have this the light engine has failed i'm afraid


The $1 k is a little high however and I would ring around for more quotes


If you think you can do this yourself....


The options are to replace the DMD board DMD chip included $500+ and hell to align


Light engine to be removed from set and despatched to a light engine rebuild company like $300-$400


Or a replacement light engine $400-$600


You would need to be fairly technical to approach the above work and a service manual is a must have should have one



Edited by Anthony on 11/14/2010 at 1:21 PM EST

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