If this is a 3 digit combo dial you cannot change it. The user code can be changed only. Call Customer Service Center at 800-828-1438 for information
If this is a electronic keypad the code is 1 7 5 0 0, then reset it to a new user code
If you have ever programmed a new user code, this number does not work. Only for first time, then new user code changes the number. If you never changed to a new user code, this number will open the safe.
1 7 5 0 0
this is not working (17500). what do i do, because the safe is open, and bars have locked. my old code does not work anymore
Is the 'amber' light on?
Have you replaced the batteries yet?
This is low batteries that need to be changed
yes, the XXXXX XXXXXght goes on when i try to enter a code
It's the batteries, you must replace them. That's what is happening, the batteries are low and will not operate
ok i will try right now
do that now, first thing
ok that worked. now my code to enter works again. how do i clear all codes and creat a new one, so my soon to be X wife can not get into the safe if she finds a way into the house?
sha had her own code, which i dont know what it is, and i had my own code as well.
actually, i do know her code, and would like to delete it. how would I do that?
i have to walk away from computer now. please leave me directions to perform this task and i will accept ur time.
hello, is anyone going to answer my question? it has been a couple days since i heard from you
There are 3 possible ways to unlock and accessthe safe:1. Factory code(Found on the fi rst page of this guide) You canalways open the safe by entering the pre-set 5-digitfactory code. This code cannot be deleted.2. User codeIf you prefer to employ your own code, you canprogram the safe to open using a 5-digit user codeof your choice.3. User pinIf you wish to give someone else temporary accessto the safe, you can program a 5-digit user pin thatcan later be erased.Programming the user codeNOTE: One (1) user code is allowed.To add:1. Press the Prog key , then enter the 5-digitfactory code.2. Enter the 5-digit user code of your choice.To delete:1. Press the Prog key.2. Enter the 5-digit factory code twice.Programming user pinNOTE: One (1) user pin is allowed.To add:1. Press the Prog key 2 times.2. Enter your 5-digit user code.3. Enter the 5-digit user pin of your choice.To delete:1. Press the Prog key 2 times.2. Enter your 5-digit user code.3. Enter 0, 0, 0, 0, 0.NOTE: If your safe does not appear to be working,please check batteries before calling
again, from day one, i dont have my factory code to be able to delete the my soon to be x wifes user code