Hi there happy to help.
Your problem is you need the audio to your soundbar system from its source. Example - cable box, DVD, Blue Ray, etc........
See page 10 of the following document for a really nice picture example of what I am talking about......
Hope this clears things up for you.
You absolutely have to have this optical cable. Otherwise the soundbar has no way of getting an audio signal. Get yourself 2 optical cables and connect EXACTLY like the picture shows. Then you will have to set the amp's output to "OPT"-(see page 32 of the manual)
Hope this helps,
I need to know if your HDMI input on your TV says "ARC" next to it......
OK, you will need to connect your TV, using analog audio cords then(red, white RCA jacks) Your TV has these correct?
So get yourself a pair of red and white RCA cables. Connect to your TV's audio out(red and white RCA) to the Sony's red and white audio inputs labelled TV.
Then your done. Not as good as a digital connection, but it will work for you.
OK, now you will have to select this input on the Sony. You are probably set to OPT by default, switch through the different inputs on the AMP until you get your TV's audio.(sghould be the output labelled "TV")
This is a button on the front of the unit labelled INPUT.
Connect the RCA's from the TV to the Sony's, SA-CD/CD input connection. Then switch the input on the Sony to the SA-CD/CD option. All this while the TV is on of course.
ALso, may I asdk, what is the source being watched on the TV? Cable? DVD?
Next thing to try is forget about the RCA's from the TV. Then take the optical from your source and take it to the optical on the Sony. Switch to the appropriate input on the Sony and see if you get sound. There is really no reason you need audio FROM the TV as long as you can get it from the source(DVD, Blue Ray, Cable, etc.....)
Let me know,
You have audio connections from a DVD player to the Sony? Can you get sound through playing a DVD?
Yes, this should be working with what you've tried. Thanks for your patience these things are difficult to troubleshoot over the internet. I'll look into this some more tomorrow. Maybe there is some stupid thing we are missing. Wouldn't be the first time......