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I have a 5 year Samsung HLP5063W DLPTV. I replaced the DLP-TV

 
Steve the Electronics Guru's Avatar
  • Answered by:Steve the Electronics Guru
  • Engineer
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Quick specific answer thanks Steve

Customer Question

I have a 5 year Samsung HLP5063W DLPTV. I replaced the DLP-TV lamp assembly 6 months ago. Now there is a problem which occurring more requently, wherein the video screen consists entirely of small plaid rectangles (approx 17 boxes vertically by 20 boxes horizontally). If I turn the TV off for a period of time, it eventually resets itself. There seems to be no set pattern for when this happens. Do you have any suggestions on what is causing this problem, and a possible fix? Thank you very much!

 

Optional Information:
Make: Samsung
Model: HLP5063W

Already Tried:
No information on this in the trouble-shooting section of the manual.

Submitted: 989 days and 10 hours ago.
Category: Consumer Electronics
Value: $28
Status: CLOSED

Accepted Answer

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Expert:  Steve the Electronics Guru replied 989 days and 10 hours ago.

Chat Conversation Started

Steve the Electronic :

Hi and welcome to Just Answer. I'm sorry to hear about your TV. I will try my best to give you a precise and accurate answer.

Steve the Electronic :

Does it do this on all inputs?

Steve the Electronic :

Does it affect the on screen menus?

Customer :

It happens on all inputs (HDMI, Component1, Component2). When it happens you cannot see any screen menus.

Steve the Electronic :

It sounds like your light engine is failing. I would suspect the digital board or the DMD board.

Steve the Electronic :

It could be overheating. Are all your fans good?

Customer :

How many fans are there? Can I check to see if they are working?

Customer :

If it is the digital board or the DMD board - are these major and expensive items to fix?

Steve the Electronic :

The fans are probably ok because the TV's circuitry monitors their rotation.

Steve the Electronic :

The boards are a few hundred each. Hold on.

Steve the Electronic :

The DMD is $600, the digital is $540 :(

Steve the Electronic :

I would probably have a qualified Samsung tech take a look. It may cost you $80 but would save you hundreds

Customer :

Is there any way to determine which board is bad and how labor intensive is it to change?

Steve the Electronic :

Not too hard to change if you are handy with a screwdriver....

Steve the Electronic :

A few hours work....

Customer :

Is that a few hours for the Samsung tech?

Steve the Electronic :

Hold on....

Customer :

It's sounding like it might be time for a new TV. Don't know if I want to put $500? into

Customer :

this one and then have something happen again.

Customer :

Thanks for your help! At least now I feel that I can make an informed decision.

Steve the Electronic :

I would check the DMD board fan.

Steve the Electronic :

If you can. It is inside the set but as I said previously, if it was stopped, the TV would tell you.

Steve the Electronic :

Make sure the back of the set is lint/dirt/dust/hair free and no vents are blocked.

Customer :

Thanks again!

Steve the Electronic :

I'll be here if you need more help.

Steve the Electronic :

Please don't forget to click ACCEPT to help my rating on 'Just Answer' and let me know if I can help you further. I will be here if you need more help, info or have a follow up comment or question. It is the only way that I get paid for my time and research and it does not close our dialog together...we can continue with your issue. Please also consider a bonus. Bonuses are...well...they're a bonus!!

Expert TypeEngineer
Category: Consumer Electronics
Pos. Feedback: 98.2 %
Accepts: 2115
Answered: 8/10/2010

Experience: VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!

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