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Simit
Simit, Engineer
Category: Consumer Electronics
Satisfied Customers: 5747
Experience:  Bachelor in Computer Engineering
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my kindle froze it wont shut off, what should i do

Resolved Question:

my kindle froze< it won't shut off, what should i do?
Submitted: 4 years ago.
Category: Consumer Electronics
Expert:  Simit replied 4 years ago.
Chat Conversation Started
Simit :

Try resetting it.

Simit :

Take the back cover off, and look for a hole near the battery. Using a pointy object, like a straightened paper clip, push the button in that hole.

Simit :

Let me know whether or not that fixes it.

Simit :

If my answer was helpful, please click the Accept button.

Simit :

Did the reset fix it?

Customer:

it did not work

Simit :

Try disconnecting the battery, and then leave it out for a minute, and then reconnect it.

Customer:

still did nothing

Simit :

Did you do the reset with the Kindle plugged in, or with it unplugged?

Customer:

unplugged

Simit :

Try plugging it in, and then do the reset

Customer:

Yes that worked!!! thank you so much. Does the Kindle work on an airplane?

Simit :

Yes, you can use it on an airplane.

Simit :

Please click the ACcept button if my answer was helpful

Customer:

That's when it froze on me when I was flying, was that a coincidence?

Simit :

Most likely a coincidence.

Simit :

Did the battery run all the way down when it froze?

Customer:

Thank you!!!!

Simit :

No problem. Please don't forget to click the Accept button if the answer was helpful

Simit, Engineer
Satisfied Customers: 5747
Experience: Bachelor in Computer Engineering
Simit and 9 other Consumer Electronics Specialists are ready to help you

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