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My Bose Wave radio is about 15 years old. When turned on it

 
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  • Answered by:Rod
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Customer Question

My Bose Wave radio is about 15 years old. When turned on it roars briefly, then about 3 seconds of radio or AUX input, then no sound. I have recently replaced the batteries (which were corroded) but no improvement.

Anything further to try before shipping it to you?

Gerald Le Van XXX@XXXXXX.XXX

 

Optional Information:
Make: Bose Wave

Already Tried:
I've tried replacing the batteries and brushed off the corroded contacts. Previously had removed batteries and power cord and left it on its back overnight -- a surge remedy. Gerald Le Van XXXXX@XXXXXX.XXX

Submitted: 1075 days and 12 hours ago.
Category: Consumer Electronics
Value: $18
Status: CLOSED
Picture
Expert:  Rod replied1075 days and 11 hours ago.

Hi Gerald,

You have done all that you can do. From the symptoms you described, it appears to be a power supply problem. The "roar" is faulty voltage regulation and/or bad capacitors.

The good thing about having Bose repair the unit, the completely refurbish it and update any hardware or software that has been incorporated since your purchase. Bose has Flat-rate plans include coverage for repairs (parts and labor), hardware and software upgrades, comprehensive preventative maintenance and a one-year limited warranty from the time of repair on most products and systems. Contact them at 1-877-210-3782, or you may email them XXXXX@XXXXXX.XXX - have the complete model number and serial number available.

Thanks,
Rod

Customer replied1071 days and 16 hours ago.

Return my deposit. Bose has no parts and cannot repair a Wave radio of that vintage.
Expert should have known that. Gerald Le Van

 
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