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VideoTech
VideoTech, Technician
Category: Consumer Electronics
Satisfied Customers: 5221
Experience:  30 years servicing Video Electronics
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The disc tray of my SONY DVP-NS325 player has got locked is

Resolved Question:

The disc tray of my SONY DVP-NS325 player has got locked is stuck in what I suspect is a
Child Lock but following the instructions TO UNLOCK THE DISK TRAY, namely: "When the player is in standby mode press RETURN, ENTER and then l(') again" does not unlock the tray and the LOCKED message reappears.

I have no children living here, I did not try to activate the child lock and would love to disable it for good! Can you help?
Submitted: 4 years ago.
Category: Consumer Electronics
Expert:  VideoTech replied 4 years ago.

Have you tried this?

 

Ensure the child lock feature is disabled. (You've done that, but make sure it is)

 

Attempt to open the disc tray.

 

If the issue is not resolved, turn off the DVD player.

Unplug the power cord from the electrical outlet for 2 minutes.

Plug the power cord back into the electrical outlet.

 

Attempt to open the disc tray.

If the disc tray still does not open, simultaneously press the POWER + STOP + EJECT buttons

OR

If the disc tray still does not open, simultaneously press the DISC1 + STOP + EJECT buttons.

 

If none of the above works, you normally have to ship the unit to Sony to get it repaired. Small items like this are repaired at the factory nowadays.

 

If you have any questions, just ask

If you are finished, please press the ACCEPT button..

 

Thank you.

VideoTech, Technician
Satisfied Customers: 5221
Experience: 30 years servicing Video Electronics
VideoTech and 7 other Consumer Electronics Specialists are ready to help you

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