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Brian - A/V Guy
Brian - A/V Guy , Engineer
Category: Consumer Electronics
Satisfied Customers: 522
Experience:  8 Years as Executive Engineer. Work with corporations for a/v and event services.
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How do I unlock my kindle that is totally frozen

Customer Question

How do I unlock my kindle that is totally frozen?
Submitted: 6 years ago.
Category: Consumer Electronics
Expert:  Brian - A/V Guy replied 6 years ago.

If it is a Kindle1 - There is a reset button located underneath the cover on the back of the unit.

 

At the "seam" on the back take your thumbs and press firmly down while sliding the cover down.

 

Look for a small hole above the battery compartment. Use the end of a paperclip and insert into the hole to reset the device.

 

If it is a Kindle 2 - just press and hold the power button for 30 seconds to reset.

 

that's it!