Sorry for that.
Try to reset your gps. The reset is located below the gps near where power cable is connected.
Let me know if that works. If this does not work then I have a link for your gps where you can find its manual.
Unable to reset gps, no reset button found at base of gps. I will try the link you gave me.
What is the exactly version of you gsp as the manufacturer site has a number of these?
Have ever connected your gps with computer to get updates?
All I have written on the bottom of the gps is: TomTom One N14644 Canada 310
also below the barcode is (4EEO.001.00)
No I have not yet connected the gps to computer for updates
I have a link for the picture to show you how to reset your gps
That link did not work, none of the devices listed to choose from fit my tomtom.
I do not have a reset button on my device
I tried turning off the device and then holding the on switch for 15 seconds to reset the device and it did not work either. It still just comes up with this language that I am not familiar with. i can not get it to change over to English