It seems a classic case of the CD pickup eye needing to be cleaned.
If you can get the CD to spin, trying it several times, get a CD pickup
cleaner disc, insert it it as per instructions. Make sure you can get it to
play the cleaner disc on the prescribed track. If this part takes hold,
you're in luck. That ought to do it, every 200 hours or so of play.
If not, take the case off the unit, open drawer, unplug, and find the tiny "eye"
and, with a little alcohol on a q-tip, clean well, and wipe with a lint-free cloth.
Nine times out of 10, the eye is dirty, and causes problems.
If this helps, please press ACCEPT, and also remit applicable feedback, thank you!
No, you won't be charged again. just please don't accept the answer until this gets worked out.
Also, the alcohol on the eye is only when the eye is so dirty, the system can't read the eye anymore to recognize the cleaner disc. This would be after you've tried using the cleaner disc, without success.
The disc would still be good to have in the case of doing subsequent cleanings.
I'll be available to help every step of the way!
Can't find this system anywhere; I can imagine why it's a favorite, it's got a lot of upgrades.
If, by any chance, you got it working OK, we're good.
I did, however, in case you didn't get it working, find a replacement eye pickup assembly at:
Go to AZ9040 on a drop down list, and click on AZ9040; quite a ways down,
in alphabetical order. It's $22.95 + shipping, and you can get someone to install it.
Let's keep it running!
I'd also recommend if this is too much for you to take on, to have the unit repaired.
The repair service probably has that assembly, also, thanks.