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Ask Aric Your Own Question

Aric
Aric, Technician
Category: Consumer Electronics
Satisfied Customers: 41213
Experience:  15+ years in the field. Owner of AV Installation, OEM and Repair company
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my surround sound system just stopped working one night. it

Customer Question

my surround sound system just stopped working one night. it just off, it will stay on for a few seconds then shut down. what can i do?
Submitted: 6 years ago.
Category: Consumer Electronics
Expert:  Aric replied 6 years ago.

Hello, Try unplugging all of the speakers and then power it on again. Does it shut back off? If it stays on, try reconnecting the speakers one at a time and make sure the speaker wires are not touching each other. It's posible one of the wires is shorting out, perhaps a stray strand of wire is touching the other wire. If it still shuts right off, there's a possibility that the output transistors on your Home Theater Receiver are shorted and need to be replaced. How old is the unit?

 

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Customer: replied 6 years ago.

it shuts right back off. i bought it July 9th 2009.

what does the output transistor look like

Expert:  Aric replied 6 years ago.

It should still be under warranty then- I would'nt even open it up...I would contact RCA and get a return authorization number to send it in for warranty repair. If you're still curious, the output transistors, are little black "square" chips that would be bolted onto a heatsink of some sort towards the rear of the unit.