Electronics Repair Questions? Ask an Electronics Technician
Are these programs picking up a differen printer as the deault or just no default printer? Do you have other printers installed which they are detecting?
These programs are not picking up a default printer. I do have other printers installed but they are not detecting any of my printers.
Sorry for the delay, I'm in the UK and it was after 1am when I received your question.
Within Sage Winforecast Professional I can set up a default printer but I need to do it everytime I enter the program. Payroll Manager has the default printer set up but the program does not recognise it. I spoke to Payroll Manager support and they told me it was a Vista problem.
I have 2 more suggestions to try.
1. Reinstall printer driver from scratch Vista updates have been known to corrupt some drivers rarely but worth a shot in yoru case.
2. See if there was any updates in the installed programs with a date that matches when this problem started. Remove the update see if the status of this issue changes.
I am just running out to the market to get some food I will not be gone long. So i will be back ASAP.
I have several printers and the problem remains whichever one is chosen as the default, so I don't think it's a printer driver problem. I recently reinstalled the driver of the printer that I normally use as the default and it made no difference. One of the installed programs has had no updates for 6 years. The other program had an update after the problem had started.
Sorry I meant if there is a Vista update in that timeframe. When I said installed programs I meant in control panel. As I stated above Vista can be tricky with updates and such.
Have you checked installed programs you may not be able to run windows update itself but you might be able to uninstall any updates that happened before this started.
They might have is this a personal computer or an office computer? I want to get this fixed for you but I am at a loss at this moment. I have found lots of information (on the web and my own personal experience/knowledge) and all has led to the steps we have allready tried.
Since Windows is technically not losing the default printer the Vista problem is the least likely. Expecially since removing updates has not fixed it. There are LOTS of Vista printer problems (and lots just dealing with default printer issues) but none are quite like yours. Mostly if Vista has a default printer problem this exists in every program and every instance not just certain programs.
Since it is not working only in certain programs this still really leads me to beleive it is an issue with the software or the way the software talks to Vista. There may have been an update (which put itself back on) which in essense broke your printing with these programs.
I will opt out if you want or you simply do not have to accept my answer but I think this lies with the software companies.