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Three of the five Toshiba 50HP66 I own are experiencing this

Resolved Question:

Three of the five Toshiba 50HP66 I own are experiencing this identical issue! When turning on, they will randomly default to a screen with just patterns; no picture. Even the menus are gobbledygook. What is going on?
Submitted: 5 years ago.
Category: Consumer Electronics
Expert:  Josh C replied 5 years ago.

Welcome Kathy!

 

I have a question:

 

If you turn on the set, and the picture is scrambled....what happens if you leave it on for 20 minutes or so? Does it clear up? Let me know, it will help in diagnosing the sets.

Customer: replied 5 years ago.

They do not clear up when left on. And just to be more specific, the picture is not scrambled-- the image on the moniter is a pattern of sorts. Very defined square boxes with dots or dashes within. If I go to the input list, I see a scrambled alphabet.

Once again, I have 5 of these and three are doing this.

I am waiting for the others to join the fray.

It happens randomly; with no discernable provocation. We have, thus far, been able to recover use by turning the moniters on and off until a picture appears. Sometimes once or twice, but usually more.

Thank You for your help! I am resigned to the fact that they are probably not repairable, but am curious as to what would cause this!

Expert:  Josh C replied 5 years ago.

Kathy,

 

These sets are repairable.. This particular model had quite a few problems in the power supplies and Y sustain boards... However, the problem you are describing is more than likely caused by the Power supply.

 

These sets operate at high temperatures, and that heat will 'kill" capacitors very quickly - once they begin to fail, lots of strange things will begin to happen. This set is also known for not being able to change channels and locking out the remote control, due to the power supply failing to power other "slave" boards on the set. It is really just a case of once the capacitors begin to fail, the set may or may not send the required amounts of power out to the other boards allowing them to work together and communicate.

 

If you have any electrical experience, I would suggest taking a look at the sets power supply - see if any of the capacitors have a "bumped" or "domed" top - if so, they need to be replaced - you can order the new ones from www.mouser.com - just type in the values in the search box, such as 1000uf 25v 105c -

 

if you really wanted to take the "easy" route you could simply replace the board

The part number is: 75003044 Power PCB ASM and it can be found at www.encompassparts.com for 295.79 - just log in as a guest and search by part number.

 

I wish I had better news - it may be a good time to sell these sets (whether or not you choose to repair them is your choice) and replace them with new LED sets, as LED's run at a much lower temperature and "should" last longer, with fewer problems, not to mention the benifiet of consuming less electricity as well.

Josh C, Technician
Satisfied Customers: 1055
Experience: 18 years as an electronics technician
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