How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Dan Your Own Question

Dan, Master Electronic Technician
Category: Consumer Electronics
Satisfied Customers: 1904
Experience:  Over 40 years experience in the service and repair of all types of electronic equipment.
Type Your Consumer Electronics Question Here...
Dan is online now
A new question is answered every 9 seconds

We have a RC - True Flat - Model # F27tF720 Serial # C47313B20AF Chasses

Customer Question

We have a RC - True Flat -
Model # XXXXX
Serial # XXXXX
Chasses # XXXXX
Yesterday, October 8th, as ususal my husband came home from work (first of all we have to turn the tv on by pressing the on button on the tv). The t.v. came on, but my husband went in to another room to get on the computer and left the t.v. on...... I as always trying to conserve enery turned the t.v. OFF like we always have done...... about 2 hours later my husband went to turn the t.v. on and it would come on.... NOW understand, we do have cable here in our area and the t.v. is hooked up to a cable box.... when I tried to turn the t.v. on manually as always, the on button blinked green 3-4 times, but it would never come on...... can you plse help me troubleshoot this matter..

Susan Kinney
Submitted: 6 years ago.
Category: Consumer Electronics
Expert:  Dan replied 6 years ago.
Greetings Susan, unfortunately the blinking light on the front panel is insufficient to pinpoint the exact failure of your model TV as is possible in later year models. The ATC113Be1 chassis of RCA's has a number of problems associated with a no-startup symptom and require the ability to technically diagnose, by taking readings in several circuits, in order to isolate the faulty circuit component. The power supply, Gemstar 4 module and high voltage circuits are all capable of causing the TV to go into a protective mode shutdown when faulty.

Due to the complex design, the use of a service manual, proper test equipment and the proper technical background are necessary to diagnose the problem properly.

If you need additional information, please let me know.


Edited by Dan on 10/11/2009 at 9:14 PM EST

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

  • I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache. VM United States
< Previous | Next >
  • I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache. VM United States
  • I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all. Windy USA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY

Meet The Experts:

  • John


    Engineer and electronic enthusiast for more than 12 years.

    Satisfied Customers:

    I am here to help you!
< Last | Next >
  • John's Avatar


    Engineer and electronic enthusiast for more than 12 years.

    Satisfied Customers:

    I am here to help you!
  • Steve G.'s Avatar

    Steve G.


    Satisfied Customers:

    VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!
  • Louie's Avatar



    Satisfied Customers:

    25+ yrs. experience in the field and 5+ yrs. online, down to component level.
  • Russell H.'s Avatar

    Russell H.

    Service Tech

    Satisfied Customers:

    8+ years of professional experience
  • Pete's Avatar


    Electronic Engineer

    Satisfied Customers:

    Over 16 years of experience installing and repairing electronics.
  • Rod's Avatar


    Systems Engineer

    Satisfied Customers:

    FCC Commercial Licenses, BSCS, ASEET, 40+years Electronics & Communication Systems
  • Martin's Avatar



    Satisfied Customers:

    16 years, include works in aluminium plant, industrial machinery, military weapons, programming