How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Richard Finney Your Own Question

Richard Finney
Richard Finney, Technician
Category: Consumer Electronics
Satisfied Customers: 769
Experience:  A+ PC Technician, M.C.D.S.T. Microsoft Certified Desktop Support Technician.
14113609
Type Your Consumer Electronics Question Here...
Richard Finney is online now
A new question is answered every 9 seconds

my garmin nuvi will turn on but then powers down after about

Resolved Question:

my garmin nuvi will turn on but then powers down after about 3 seconds. it does this when plugged into my car
Submitted: 5 years ago.
Category: Consumer Electronics
Expert:  Richard Finney replied 5 years ago.


HelloCustomer

My name isXXXXX to graphic

 

I would like to help resolve the problem for you

 

 

 

Could I check which Model of Nuvi you have please ? ie: C330, 200W

 

Thanks

Richard.

 

Customer: replied 5 years ago.
nuvi 660
Expert:  Richard Finney replied 5 years ago.

 

 

Hi,

 

thanks,

 

 

I think it could be your fuse that is in the Ciggy lighter connection, check the fuse is good, if the fuse is good, check your ciggy burner works in the car too, it could be the car's fuse too.

 

Also press the reset behind the Antenna, this may be a glitch and just needs a reset,

 

graphic

 

 

Let me know if the fuse is ok, to further assist, if needed.

 

 

All the best

Regards

Richard.

Customer: replied 5 years ago.
have used the reset several times. doesn't help. the cig lighter in my car is fine -powers my cell. I have charged the unit without the cig lighter and it still turns off. before it turns off I get into the screens and it shows the battery is half charged. then it turns off. weird
Customer: replied 5 years ago.

i think I replied. did you get?

cig lighter is fine. it charges my cell

unit powers down even when charged. I know b/c I get to the screen showing half the battery charged. it will even go to the "acquiring sat." page, then it shuts off.

Expert:  Richard Finney replied 5 years ago.

 

 

Hi,

 

Sounds like you have a battery problem, as it is not holding a charge, or performing how it should.

 

How old is it please ?

 

Thanks

Customer: replied 5 years ago.

got if for xmas in dec 2007

Expert:  Richard Finney replied 5 years ago.

 

 

Hi,

 

They are known for the batteries going after 2/3 years, but it is usually the street pilots, not this model,

 

Your only option is to have the battery swapped out, before you change the battery, try to let it totally drain of power first, then see how it is, when charged again,

 

or factory restore it,

hold your finger on the lower right corner of the screen, while turning it on, the keep pressing the lower corner, till the message clear all data appears, this will erase all data, you will have to re-register it and re-update it after this,

 

This may cure it for you,

 

if not let the battery drain, try again, if no success then, it will need the battery replacing inside it, Garmin will do this for you

 

If you have any question's please ask.

 

Hope this helps

 

Regards

Richard

Richard Finney, Technician
Satisfied Customers: 769
Experience: A+ PC Technician, M.C.D.S.T. Microsoft Certified Desktop Support Technician.
Richard Finney and 7 other Consumer Electronics Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache. VM United States
< Last | Next >
  • I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache. VM United States
  • I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all. Windy USA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • John

    Engineer and electronic enthusiast for more than 12 years.

    Satisfied Customers:

    163
    I am here to help you!
< Last | Next >
  • http://ww2.justanswer.com/uploads/CO/ComputEngineer/2012-2-6_20858_20111114201751jalogoold.200x200.64x64.jpg John's Avatar

    John

    Engineer and electronic enthusiast for more than 12 years.

    Satisfied Customers:

    163
    I am here to help you!
  • http://ww2.justanswer.com/uploads/ST/Steve555/2013-6-14_144343_Depositphotos4247517S.64x64.jpg Steve G.'s Avatar

    Steve G.

    Engineer

    Satisfied Customers:

    2244
    VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!
  • http://ww2.justanswer.com/uploads/benimur/2009-03-29_003401_id_2.jpg Louie's Avatar

    Louie

    Technician

    Satisfied Customers:

    3715
    25+ yrs. experience in the field and 3+ yrs. online, down to component level.
  • http://ww2.justanswer.com/uploads/OR/OriginalSeadog/2011-7-22_191917_ProfilePicture.64x64.jpg Rod's Avatar

    Rod

    Systems Engineer

    Satisfied Customers:

    1317
    FCC Commercial Licenses, BSCS, ASEET, 40+years Electronics & Communication Systems
  • http://ww2.justanswer.com/uploads/SI/SiliconSavant/2012-6-27_192716_201264172651profile.64x64.jpg.64x64.png Daniel's Avatar

    Daniel

    Electrical Engineer

    Satisfied Customers:

    1177
    BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert
  • http://ww2.justanswer.com/uploads/LI/littlerusty2005/2012-1-11_574_rusty2.64x64.jpg Rusty's Avatar

    Rusty

    Customer Service

    Satisfied Customers:

    1167
    Over 20 years electronics experience. How may I help you today?
  • http://ww2.justanswer.com/uploads/greenowl/2008-12-31_012617_martinphoto.jpg Martin's Avatar

    Martin

    Engineer

    Satisfied Customers:

    1113
    16 years, include works in aluminium plant, industrial machinery, military weapons, programming