How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Steve G. Your Own Question

Steve G.
Steve G., Engineer
Category: Consumer Electronics
Satisfied Customers: 17484
Experience:  VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!
329447
Type Your Consumer Electronics Question Here...
Steve G. is online now
A new question is answered every 9 seconds

I am trying to hook up my new 80 G PS3 to my Sharp LC TV and

Resolved Question:

I am trying to hook up my new 80 G PS3 to my Sharp LC TV and I get an error that says "An incompatible video signal has been received. Check the output device settings" I am trying to connect via the HDMI cable... WTF!.. or is Sharp just junk.
Submitted: 6 years ago.
Category: Consumer Electronics
Expert:  Steve G. replied 6 years ago.

Hi there and welcome to Just Answer. Thanks for asking your question.

 

Your Sharp is probably a 720p TV (give me the model number).

 

Turn the PS3 on and hold down the on/off button for 10-15 seconds. This will reset the PS3's display to 480p so you will see it on your screen.

 

Now go into the display setting on the PS3 and change them to 720p. There will be some other things too but that is the important one. Uncheck 1080i and 1080p.

 

That should fix it for you.

 

I will be here if you have a follow up comment or question.

 

If I have been of assistance, please click the ACCEPT button on the right. It is the ONLY way I get paid for my work. Please also consider a BONUS. Thanks.

Steve G., Engineer
Satisfied Customers: 17484
Experience: VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!
Steve G. and 5 other Consumer Electronics Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache. VM United States
< Previous | Next >
  • I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache. VM United States
  • I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all. Windy USA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • John

    Engineer and electronic enthusiast for more than 12 years.

    Satisfied Customers:

    208
    I am here to help you!
< Last | Next >
  • http://ww2.justanswer.com/uploads/CO/ComputEngineer/2012-2-6_20858_20111114201751jalogoold.200x200.64x64.jpg John's Avatar

    John

    Engineer and electronic enthusiast for more than 12 years.

    Satisfied Customers:

    208
    I am here to help you!
  • http://ww2.justanswer.com/uploads/ST/Steve555/2013-6-14_144343_Depositphotos4247517S.64x64.jpg Steve G.'s Avatar

    Steve G.

    Engineer

    Satisfied Customers:

    2302
    VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!
  • http://ww2.justanswer.com/uploads/benimur/2009-03-29_003401_id_2.jpg Louie's Avatar

    Louie

    Technician

    Satisfied Customers:

    3954
    25+ yrs. experience in the field and 5+ yrs. online, down to component level.
  • http://ww2.justanswer.com/uploads/LO/LongTermTech/SMILE4LARGE500by500.64x64.GIF Russell H.'s Avatar

    Russell H.

    Service Tech

    Satisfied Customers:

    2024
    7+ years of professional experience
  • http://ww2.justanswer.com/uploads/IT/ITPeter/2011-5-3_23187_Pete.64x64.JPG Pete's Avatar

    Pete

    Electronic Engineer

    Satisfied Customers:

    1544
    12+ years experience installing and repairing electronics.
  • http://ww2.justanswer.com/uploads/MI/MichaelHannigan/2012-1-5_03441_Headshot.64x64.jpg Michael Hannigan's Avatar

    Michael Hannigan

    Engineer

    Satisfied Customers:

    1389
    25+ Years Experience in Field. Master Certified Electronics Tech and Technical Consultant
  • http://ww2.justanswer.com/uploads/OR/OriginalSeadog/2011-7-22_191917_ProfilePicture.64x64.jpg Rod's Avatar

    Rod

    Systems Engineer

    Satisfied Customers:

    1319
    FCC Commercial Licenses, BSCS, ASEET, 40+years Electronics & Communication Systems