HiCustomer Thank you for asking your question on JustAnswer. The other Experts and I are working on your answer. By the way, it would help us to know:
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Ilo is the store brand TV sold by Walmart. They are made in China. It can be difficult to impossible to get the Direct TV remote to work with these TV sets. If Direct TV gets enough complaints about the problem they may try to correct the problem. Honestly it sounds like you have done everything possible to solve the problem. Can I assume that you have the original remote control for the TV and it works correctly?
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