Hi, I'm Nathan.Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.
What is the model number of the tv?
Do you have the issue with any other device (passing hdmi through the yamaha) such as cable/satellite, dvd, etc?
Do you have hdmi out from the yamaha to the tv?
No that shouldn't matter, if satellite is working via hdmi (passed through the yamaha) then your connections are fine.
There are some things we could do to make it work. it is most likely a resolution issue with the new 4k tv though
Sorry messages are a little slow on here,
so it is all working now?
Great, glad it is working for you!
If you have any other questions, just let me know. Otherwise, please take a moment to rate my service as this is the only way I am credited for my time. Hopefully I have earned 5 Stars but if not please let me know what I can do to ensure you are satisfied. I also invite you to contact me directly with any future support needs at http://bit.ly/1QwLxGh and ask for Nathan.
Thank you, ***** ***** a nice day,Nathan